Frequently Asked Questions
Our property management services are dedicated to 30A rentals at Adagio. Our team of local experts and our growing inventory of beautiful condos will give you the confidence to put your home in our capable hands. Keep scrolling to a review a few of the most Frequently Asked Questions about our property management services.
What are your goals for Adagio and its property owners?
Our goal is to provide a rental option that focuses solely on Adagio, its property owners, their guests, and the quality of the Adagio experience. We may not always be the lowest-priced option for rental management. However, we will strive to do everything in the best way possible, and sometimes that requires a higher fee or more revenue to accomplish. Adagio is our entire market. That means Adagio owners are our investors, board, and customers.
Can I review your Rental Management Agreement?
Of course! It is available from the link at the bottom of our Property Management Page.
Will guests have to sign a rental agreement to protect my property and Adagio?
Yes. We always use a Guest Rental Agreement (GRA) that must be on file before arrival. Among other things, this is crucial for protecting owners in the event of damage. It also sets the bar by communicating our policies and the owner association’s policies to our guests.
Housekeeping has always been a struggle for my unit. How do you handle housekeeping?
Housekeeping sets the stage for impressing our guests and welcoming them to a clean and comfortable 30A rental experience. Having the property clean and ready is a vital step in making an excellent first impression. Our housekeeping fee may be slightly higher than that of other management companies, but we believe it is essential to have the best cleaners in the market. Cleaners are accountable to an independent inspector and even to the arriving guests. Part of their fee is withheld if guests find legitimate problems upon arrival.
Where is your front desk?
Our office is conveniently located right outside the front gate of Adagio. Guests are directed to their units at check-in and do not need to stop at the desk. However, we are always available, right at the front gate, to respond quickly to any guest’s needs during their stay.
What is your management commission and owner referral rate?
We offer a first-year incentive rate of 15% with a 20% commission in subsequent years. The owner referral rate for all properties is 13%.
Other rental agents advertise lower commissions. Do you match their rates?
We offer a competitive commission structure and strive to provide superior service to Adagio owners. However, we can’t match everyone’s rates. There are those in the market who undercut rates at the expense of service and quality. We are not willing to do that. Sometimes the old adage that there’s “no such thing as a free lunch” might need to be “no such thing as a cheap lunch”. We know that owners who care about their property can understand the need to do things with excellence, and that comes at a cost.
Can I book my own property?
Yes! If you choose to market your own 30A rentals, we are happy to accept your bookings at an owner referral rate of 13% commission. However, your advertised rates must align with our published rates and fees. We are happy to assist you throughout this process.
Can I keep my door lock?
If your Kaba lock belongs to you, we will be able to reprogram it to our system without any issues. If not, we can help you replace it with an identical lock.
Do you handle sales and bed taxes for rentals on my behalf?
Yes! For your 30A rentals at Adagio, we handle applicable state and transient taxes.
What will you charge for linens?
There are no owner’s linen fees. We manage our linen pool by allocating a portion of each housekeeping fee to replenish linens as needed.
How will you market my 30A rentals?
Marketing in today’s vacation rental industry happens largely through internet channel marketing partners. This includes VRBO, HomeAway, TripAdvisor, and many other platforms. We utilize all avenues that offer us significant inquiry traffic. We also market properties through active email campaigns, search engine optimization, and keyword marketing.
What is your damage policy?
Each guest automatically participates in our accidental damage program, which is included in their reservation fee. As a second layer of protection for our owners, we have included detailed language in the rental agreements that acknowledges responsibility for any willful damage or loss not covered.
Can I call you anytime I have questions or concerns about my property?
Of course! Our number is at the top of this site, and we love to hear from property owners any time. One of the great benefits of having a focused market, solely at Adagio, is that our owners know they have our undivided attention and dedication.